Ordering Info
Shipping Rates:
United States
Order total Shipping
$0.00 - $30.00 $4.00
$30.01 - $60.00 $6.00
$60.01 - $90.00 $8.00
$90.01 - $120.00 $10.00
$120.01 - $150.00 $12.00
$150.01+ free shipping!
Canada
Order total Shipping
$0.00 - $30.00 $10.00
$30.01 - $60.00 $15.00
$60.01 - $90.00 $18.00
$90.01 - $120.00 $21.00
$120.01 - $150.00 $24.00
$150.01 - $200.00 $27.00
$200.00 + $30.00
International
Order total Shipping
$0.00 - $30.00 $15.00
$30.01 - $60.00 $23.00
$60.01 - $90.00 $26.00
$90.01 - $120.00 $30.00
$120.01 - $150.00 $34.00
$150.01 - $200.00 $38.00
$200.01+ $42.00
Dyelots

Please make sure you order enough yarn to complete your project! We try our best to repeat some colorways, but cannot guarantee that the new lot will look the same. Many of the colorways we dye are one of a kind and will vary greatly between batches and even within the same batch. If we cannot match up the quantity you purchase, we will always contact you to discuss options.

Photographs

We try our best to accurately capture our colorways, however, colors can vary from monitor to monitor. If you are ever unsure about a color, you can always email us.

Winding

We are happy to wind any skein you purchase into a center-pull ball. Please leave a comment when you checkout or email us soon after your purchase is complete.

Payments

We currently accept payment through PayPal, one of the safest ways to pay online. They have a state of the art encryption system which makes payment easy, fast and secure. If you are still concerned about paying online, please contact us to discuss other options. All international customers must use PayPal.

Shipping

We ship all orders through the United States Postal Service via First Class or Priority Mail. All international orders are shipped via Air Mail or Global Priority. Shipping costs are dependent on destination and weight of the package. For more information, please see our shipping chart. If you are uncertain of the cost of shipping, you can always email us.

Returns

If you are unhappy with your order in any way, please email us to discuss a return. We will give a full refund within 30 days of purchase as long as the item is in its original condition. All yarn must have the label attached and cannot be returned if its been wound into a ball or knit with. Sorry, shipping fees cannot be refunded.

Lost Items

If your item does not show up within 2 weeks for US orders (4 weeks for International orders), please email us. Sometimes the mail is slow, especially around the holidays. We generally do not replace lost or stolen items, but want to help out in any way possible. To assist us and help prevent misplaced packages, we ask that you routinely check your address both in our system and in Paypal. We always ship to addresses in our system, but will usually double check with you if something doesn't look right.

Privacy

We will never share or sell your personal information. We keep it all safe and sound!

Copyright

The content and images on this website are copyright of Sunshine Yarns, and should not be used, distributed or reproduced without written consent. The only exception to this is for those of you who want to use our pictures for stashing or project purposes on Ravelry. For that, you do not need to contact us.